Damages and order mistakes

Sometimes mistakes happen!

Lucidpress recommends that you review all design work before you place an order to avoid any problems with the finished product by downloading and reviewing a pdf file. If the issue is present in the pdf which you had the opportunity to download and review before printing, then it shall not be considered a defect or mistake and Lucidpress will not be responsible.

There can be occasions where your order might not arrive as expected. If you think this might be the case, please reach out to our support team with your print order number and picture of what happened.